A summary of things that caught my interest this week:
This is not a breeze in, breeze out link. I’ve watched it twice and it has challenged me in a number of new ways. Via @JustinKownacki – Life Lessons: A Stephen Fry Interview
“Mr. and Ms. Executive, tear down those silos!” A great post by @MargieClayman: Social Media vs Public Relations vs Customer Service in a three way, online DEATH-MATCH!!!!!
From @MenWithPens What to Do When Customers Haggle